Privacy Policy

Personal-360 ("we", "our", or "us") is a service operated by GivEducation Limited. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our website www.personal-360.com and associated services.

We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable UK laws.

1. Who We Are

2. What Data We Collect

We may collect and process the following categories of personal data:

a) Information You Provide to Us

• Name
• Email address
• Account login details (for primary users)
• Feedback and submitted content
• Newsletter preferences
• Payment details (handled via Stripe)

b) Information Collected Automatically

• IP address
• Browser type and version
• Device information

3. How We Use Your Information

We use your information for the following purposes:

• Providing and maintaining our feedback platform
• Processing payments and managing your account
• Sending feedback invitations and notifications
• Generating anonymized feedback reports
• Improving our services and user experience
• Complying with legal obligations
• Communicating with you about your account and our services

4. Anonymity and Data Protection

Feedback Anonymity: When you provide feedback about others, your responses are stored anonymously. We do not link individual feedback responses to the person who provided them.

Data Security: We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure cloud storage, and regular security audits.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, privacy, safety, or property
• With trusted service providers who assist in operating our platform (e.g., AWS, Stripe)
• In the event of a business transfer or merger

6. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate personal data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to processing of your data
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at privacy@personal-360.com

7. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations:

• Account data: Until you request deletion or close your account
• Feedback data: Permanently stored (anonymized) to maintain report integrity
• Payment data: As required by financial regulations (typically 7 years)
• Analytics data: Aggregated data may be retained indefinitely

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience and analyze usage patterns. You can control cookie preferences through your browser settings.

9. International Data Transfers

Your data may be processed in countries outside the UK/EU. We ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

10. Children's Privacy

Our service is not intended for children under 16. We do not knowingly collect personal information from children under 16.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: